Order Tracking
Product Help
Returns
Subscriptions
Customer support thatruns itself
AI-powered support for Shopify merchants.
Resolve 85% of customer inquiries instantly and automatically. Pay only $0.50 per resolution.
Connect your entire support ecosystem
Supportify AI integrates directly with Shopify, email platforms, and shipping providers—enabling it to take real actions, not just answer questions. One AI agent handles all your customer inquiries across live chat and email on autopilot.
SupportifySee every customer interaction in one place
SupportifyTrack AI resolutions, monitor conversation quality, manage escalated tickets, and analyze support metrics—all from your Shopify admin.
Loved by growing merchants
See what Shopify store owners across Scandinavia say about automating their customer support.
“
Game-changer. What took hours of manual work is now handled instantly. I can finally focus on growing the business instead of support tickets.
Fido Pets
“
Replaced two full-time support reps and cut costs by 85%. The AI handles product questions, order tracking, and customers get instant answers.
Mahoney Supplements
“
Great app, even better support. The customization options are fantastic and let us tailor the bot to our needs. Support team is the real highlight.
Kaffa.no
“
Makes customer service both easier and more efficient. The developers are available, solution-oriented, and provide top-notch support when you need it.
Kokkeglede
“
Direct Shopify integration makes it easy to install. Great customization options and a team that takes feedback seriously. I really recommend for support.
Elbilgrossisten
“
Great app with many recent features and rapid development with constant updates. Replaced ZipChat. Great support!
RedHeal
“
Game-changer. What took hours of manual work is now handled instantly. I can finally focus on growing the business instead of support tickets.
Fido Pets
“
Replaced two full-time support reps and cut costs by 85%. The AI handles product questions, order tracking, and customers get instant answers.
Mahoney Supplements
“
Great app, even better support. The customization options are fantastic and let us tailor the bot to our needs. Support team is the real highlight.
Kaffa.no
“
Makes customer service both easier and more efficient. The developers are available, solution-oriented, and provide top-notch support when you need it.
Kokkeglede
“
Direct Shopify integration makes it easy to install. Great customization options and a team that takes feedback seriously. I really recommend for support.
Elbilgrossisten
“
Great app with many recent features and rapid development with constant updates. Replaced ZipChat. Great support!
RedHeal
“
Game-changer. What took hours of manual work is now handled instantly. I can finally focus on growing the business instead of support tickets.
Fido Pets
“
Replaced two full-time support reps and cut costs by 85%. The AI handles product questions, order tracking, and customers get instant answers.
Mahoney Supplements
“
Great app, even better support. The customization options are fantastic and let us tailor the bot to our needs. Support team is the real highlight.
Kaffa.no
“
Makes customer service both easier and more efficient. The developers are available, solution-oriented, and provide top-notch support when you need it.
Kokkeglede
“
Direct Shopify integration makes it easy to install. Great customization options and a team that takes feedback seriously. I really recommend for support.
Elbilgrossisten
“
Great app with many recent features and rapid development with constant updates. Replaced ZipChat. Great support!
RedHeal
“
Game-changer. What took hours of manual work is now handled instantly. I can finally focus on growing the business instead of support tickets.
Fido Pets
“
Replaced two full-time support reps and cut costs by 85%. The AI handles product questions, order tracking, and customers get instant answers.
Mahoney Supplements
“
Great app, even better support. The customization options are fantastic and let us tailor the bot to our needs. Support team is the real highlight.
Kaffa.no
“
Makes customer service both easier and more efficient. The developers are available, solution-oriented, and provide top-notch support when you need it.
Kokkeglede
“
Direct Shopify integration makes it easy to install. Great customization options and a team that takes feedback seriously. I really recommend for support.
Elbilgrossisten
“
Great app with many recent features and rapid development with constant updates. Replaced ZipChat. Great support!
RedHeal
Everything you need to automate support
From instant AI responses to automated returns processing, Supportify handles the complete customer support lifecycle.
First 1,000 stores get 50 free resolutions/month
No credit card required
Live Chat
Gmail
Outlook
WhatsApp
Instagram
MessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessenger
More than just a chatbot
Give your AI agent full access to Shopify so it can execute any action a human agent could — automatically and instantly.
First 1,000 stores get 50 free resolutions/month
No credit card required
Click an action to see it in action
Trusted by growing stores
Real-time numbers from the Supportify platform — updated live.
0K+ conversations handled
Every customer message flows through AI-powered resolution — from order tracking to returns.
AI resolution rate
Most tickets are resolved automatically without human intervention, saving time and costs.
Customer satisfaction
AI responses that feel human — customers rate their experience after every conversation.
0 active stores
Shopify merchants across industries trust Supportify to handle their customer support.
Live activity
Real-time feed of conversations and resolutions happening right now across all stores.
Messages processed
From incoming questions to resolved tickets — every message is tracked and handled by AI.
average response time
Lightning-fast responses around the clock
Your customers get instant answers 24/7 — no waiting, no queues. AI responds in seconds while maintaining the quality of a trained human agent.
AI customer support for every Shopify store
Built by a Scandinavian team, designed for Shopify merchants worldwide. Deep integrations with shipping providers, warehouse systems, and subscription platforms. Your AI reads products directly from Shopify, learns your brand voice, and delivers support that feels authentically yours.
First 1,000 stores get 50 free resolutions/month
No credit card required
Shopify App Store
100+
Active Merchants
10K+
Conversations
AI Resolution
They profit when your support fails
Traditional helpdesks charge per seat and per ticket—stacking costs on top of costs. We flipped it: unlimited seats, and we only charge for AI resolutions.
Free — first 50 included
 Gorgias50% AI resolved |  Zendesk50% AI resolved |  Intercom66% AI resolved |  Supportify AI80% AI resolved | |
|---|---|---|---|---|
| Setup Cost | $500–$2,000 | $5,000–$25,000 | Free | Free |
| Setup Time | 1–2 weeks | 2–8 weeks | Days | 5 minutes |
| AI Resolution Rate | 50% | 50% | 66% | 80% |
| AI Cost | $45 | $50 | $50 | Free |
| Platform Cost | $10 | $55 | $29 | Free |
| Total / Month | $55 | $105 | $79 | Free |
| You Overpay / Year | +$660 | +$1,260 | +$942 | — |
AI rates: Gorgias ~50% (claims "up to 60%") · Zendesk ~50% (claims "up to 80%") · Intercom 66% (published avg, 6K+ customers) · Supportify 80%
From install to live in minutes
No complex configuration. No technical skills required. Just four simple steps to transform your customer support.
First 1,000 stores get 50 free resolutions/month
No credit card required
Install & Connect
Install from the Shopify App Store. Your store info, branding, and policies are imported automatically—no manual setup needed.
Customize Your AI
Pick a personality preset—Professional, Friendly, Concise, or create your own. Enable the capabilities you want: orders, returns, discounts, and more.
Add Your Knowledge
Store policies auto-sync daily. Add your own content by uploading documents, syncing blog posts, or importing URLs and sitemaps.
Test & Deploy
Chat with your AI to make sure it gets your brand right. Then enable the widget in your Shopify theme editor and go live.
Common questions, clear answers
Everything you need to know about automating your customer support with AI.
Ready to transform your customer support?
Join 100+ Shopify merchants who automated their support. Start free with 50 sessions/month—no credit card required.