AI-Powered Customer Support

Customer support that runs itself.

Automate 100% of your support tickets with AI agents for Shopify. Save time, cut costs, and boost customer satisfaction with instant replies and real actions.

Official Shopify Partner
AI Chat Support
Powered bySupportify
Live Stats

Don't just take our word for it.

See what our customers say

Fido Pets
"Game-changer. What took hours of manual work is now handled instantly. I can finally focus on growing the business instead of support tickets."
Read full review on Shopify →
Mahoney Supplements
"Replaced two full-time support reps and cut costs by 85%. The AI handles product questions, order tracking, and customers get instant answers."
Read full review on Shopify →
Kaffa.no
"Great app, even better support. The customization options are fantastic and let us tailor the bot to our needs. Support team is the real highlight."
Read full review on Shopify →
Kokkeglede
"Makes customer service both easier and more efficient. The developers are available, solution-oriented, and provide top-notch support when you need it."
Read full review on Shopify →
Fido Pets
"Game-changer. What took hours of manual work is now handled instantly. I can finally focus on growing the business instead of support tickets."
Read full review on Shopify →
Mahoney Supplements
"Replaced two full-time support reps and cut costs by 85%. The AI handles product questions, order tracking, and customers get instant answers."
Read full review on Shopify →
Kaffa.no
"Great app, even better support. The customization options are fantastic and let us tailor the bot to our needs. Support team is the real highlight."
Read full review on Shopify →
Kokkeglede
"Makes customer service both easier and more efficient. The developers are available, solution-oriented, and provide top-notch support when you need it."
Read full review on Shopify →
Deep Shopify Integration

More than just a chatbot

Give your AI agent full access to Shopify so it can execute any action a human agent could—automatically and instantly.

95%of tickets handled without human intervention

Actions our AI can perform:

Click to see it in action

AI Chat Support
I need to return something, the jacket doesn't fit.

Sorry to hear that! What's your email address?

mike@example.com
Checked Sent Verification Code

I've sent a 6-digit verification code to mike@example.com.

629185
Checked Verified Code
Checked Found Order
Checked Created Return Request

Verified! I've created a return for order #1234 and sent a prepaid label to your email.

Powered bySupportify
Connected to Shopify

Reply to customers on every channel

Your AI agent handles customer conversations across email, Instagram DMs, Messenger, live chat, and more. One intelligent assistant, seamlessly responding wherever your customers reach out.

Ready to automate customer support?

Get Started for Free

AI vs Human Support

See why Shopify stores are switching to AI-powered support.

Supportify AI

Recommended
  • $0.50Cost per SessionFixed low cost per chat session
  • 1-2 secondsResponse TimeInstant 24/7 availability
  • Advanced AIEmotional IntelligenceMore personal and empathetic responses
  • 4.8/5Store RatingsHigh retention and better ratings
  • UnlimitedScalabilityHandle any volume instantly
  • 24/7/365AvailabilityNever sleeps, never sick

Human Agents

Traditional
  • $3-5Cost per SessionPer session cost for human agents
  • 2-24 hoursResponse TimeDepends on business hours
  • VariableEmotional IntelligenceDepends on agent training & mood
  • 3.9/5Store RatingsInconsistent customer satisfaction
  • Linear scalingScalabilityNeed to hire more agents
  • Business hoursAvailabilityLimited by schedules & time zones

Pricing Calculator

Only pay for AI resolutions. No monthly fees, no hidden costs.

Monthly resolutions200
501,000
Free resolutions included
50
Billable resolutions
150
Price per resolution$0.50
Your monthly cost$75.00/mo
vs
Human support cost$800.00/mo
You save$725.00(91%)

Only charged for AI resolutions. Escalations to human agents are free.

Get Started for Free

The Clear Winner

Supportify AI agents deliver superior performance across every metric that matters - from cost efficiency to customer satisfaction. Join the AI revolution and transform your support experience.

50x more cost effective
720x faster response
Unlimited scalability
Higher satisfaction ratings

Nothing Falls Through the Cracks

When the AI encounters something complex, it seamlessly hands off to your team with full context.

AI Handles 85%

Order tracking, returns, product questions—resolved instantly across all channels.

Average resolution: 30 seconds

Human Takes Over

Complex refund? Angry customer? AI creates a detailed ticket with full conversation history.

No context lost, ever

Your Team Picks Up Where AI Left Off

Every escalated ticket includes the complete conversation history, customer context, and AI actions taken. Your team can reply directly—no switching tools.

Full chat transcript attached
See all AI tool calls (order lookup, returns, etc.)
Reply from any channel
AI Summary
Customer received damaged product (Order #20808) and wants replacement, but requested size XL is out of stock. Only size L available. Customer allergic to standard packaging material, needs hypoallergenic alternative. Requires manual decision on replacement size + special packaging coordination.
Full Conversation History
Full context preserved - support agents see everything
Customer14:23:15
Hi, I received my order #20808 but the jacket arrived with a tear in the sleeve. I need a replacement urgently for a trip next week.
AI Assistant14:23:18
I'm sorry to hear that! Let me look up your order and process a replacement right away.
Order LookupSuccess124ms
Found order #20808 - Winter Jacket (Size XL, Navy). Checking inventory...
Customer14:23:45
Also, I had an allergic reaction to the packaging material last time. Is there a hypoallergenic option?
AI Assistant14:23:50
I see your size XL is currently out of stock, and we have special packaging requirements. This needs our team's attention to coordinate the right solution. I've created a ticket with all this context - you'll hear back within 2 hours. 🎫
Messages (0)
No messages yet

Best of both worlds: AI speed for routine tasks + human empathy when it matters.

Ready to transform your customer support?

Get Started for Free

Setup in Minutes, Not Hours

Configure your AI support agent with our simple, intuitive interface. No technical knowledge required.

01

Choose Your AI Personality

Select from 6 pre-built conversation styles or create your own. Your AI instantly adapts to match your brand voice.

  • Pre-configured tone presets
  • Live response preview
  • Switch anytime, no limits
Select Tone
Friendly & Casual
Professional & Formal
Helpful & Supportive
Expert & Knowledgeable
Preview
"Hey there! 👋 I'd be happy to help you with that order!"
02

Enable Smart Integrations

Toggle powerful Shopify integrations with simple checkboxes. Your AI instantly gains the ability to help with orders, products, and more.

  • One-click tool activation
  • 12+ Shopify integrations
  • Granular control per tool
Search Products
Lookup Orders
Cancel Orders
Track Shipments
Lookup Customers
Update Customer Info
Search Knowledge Base
Ticket System Support
03

Upload Your Knowledge

Simply drag and drop your product manuals, FAQs, and policies. The AI automatically learns from your content in seconds.

  • Multiple file format support
  • Automatic content indexing
  • Instant semantic search
Drag & drop files here
PDF, DOC, TXT
Product Manual.pdf
Return Policy.pdf
FAQ Document.txt
04

Customize Your Theme

Personalize the chat widget to match your brand. Change colors, size, and position directly in the Shopify theme editor.

  • Real-time preview
  • No coding required
  • Matches your brand
Welcome Message
Chat Icon
Theme Color
Position
Left
Right
Preview
Chat with us
Hi! How can I help you today?
05

Test & Deploy Instantly

Preview your chatbot with the built-in testing widget. When ready, deploy to your store with one click. Updates sync automatically.

  • Live chat preview widget
  • One-click deployment
  • Auto-sync updates
Support
Hi! How can I help?
Where's my order?
I can help with that!
Ready to Deploy

Ready to Transform Your Customer Support?

Join thousands of businesses using Supportify to deliver exceptional customer experiences. Start your free trial today—no credit card required.